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1. Tomtom mysports connect desktop application how to#
2. Tomtom mysports connect desktop application install#
3. Tomtom mysports connect desktop application update#
4. Tomtom mysports connect desktop application full#

I tried updating, didn't work, uninstalling the old version, and installing the new, same result, full uninstall with registry cleaning, then reinsitalling still does not work.

Tomtom mysports connect desktop application update#

Since the update to 3.0.9 was pushed, i cannot get the mysports connect app to run on the computer (win 7).

This will display a 'XX.' Reference Id which I will need to be able to find the logs. Then use the button in the Submit App data in the Advanced Section of the MySports Connect to send the logs. If the watch is not detected then disconnect the watch and re-connect it.ĥ. Exit MySports Connect (use the 'Exit' option of the system tray watch icon), connect the watch and then re-start MySports Connect. Check that MySports Connect can run (watch icon in the system tray)Ĥ.

an enter appears under Human Interface Devices when you connect and disappears when you remove it.ģ. Connect your watch and check that device manager detects it. Reboot your PC (always the first thing to try for any strange problems)Ģ. There is an Advanced section with a Submit app data.ġ. Sorry, I was referring to MySports Connect Settings page. Next time you connect your watch windows will re-install the device drivers. It is just removing all knowledge from Windows of TomTom watches. The registry cleanup program will just flash a terminal window for a split second. So when you run MySports Connect there is no system tray icon? The watches are great, but I payed extra money for the cardio + music (+headphones) version and I hate it, when I wanna run and listen to music. I don't have any advanced section in device manager.

Tomtom mysports connect desktop application how to#

I don't know how to search that ID reference, sorry. The MySports Connect still doesn't work and I can't even run it by clicking on the icon. I started the program - RegistryDeviceCleanup.exe, but nothing happened. I can see some new human interface devices, when I connect the watches. reference ID that it displays I can investigate what is happening. If Windows is detecting the device correct (a new entry is added/removed under 'Human Interface Devices' in Device Manager when the watch is connect/disconnected), then if you use the Submit App Data of the Advanced section of the Settings page to send the log files and post the XX. NOTE: that the path is wrong the program is actually inĬ:\Program Files (x86)\TomTom\MySportsConnect\bin\RegistryDeviceCleanup.exe I assume this is on Windows? This means that Windows is not correctly detecting the watch. So MySports Connect is definitely running (watch icon in the system tray with 'Open' and 'Exit' options)? But when you connect the watch the watch window does not appear. What can I do with this issue? Thank you for your answer.

Tomtom mysports connect desktop application install#

I tried to install the old one from an old installation file, then the MySports Connect says me just that I have to upgrade the app. I tried reinstalling the new app, but it doesn't help. Hi, when I connect my watches to the computer, it just opens a normal folder (This pc > TomTom GPS Watch) and anythink else. Do this with the watch connected and let me know when you have done it. Can you provide some information as to what the problem is exactly? Is the watch recognised when you connect it to the computer? Does MySports Connect open when you connect it? If so then can you use the Submit App Data in the Advanced section of the Settings page to send the logs file. I can't do ANYTHINK! You just messed it up! I can't connect my tomtom spark to computer trough that new app.